Terms and Conditions

Terms and Conditions

Welcome to Medtour Guide. By accessing or using our website, services, or platforms, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By using Medtour Guide, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services Offered

Medtour Guide provides medical tourism guidance, including :

• Connecting users to healthcare providers.
• Assisting with travel and treatment arrangements.
• Providing information about treatments and destinations.

We do not provide medical advice, diagnoses, or treatments directly. Always consult a licensed medical professional.

3. User Responsibilities

• Provide accurate and complete information during inquiries and bookings.
• Ensure compliance with all applicable travel, visa, and healthcare regulations.
• Understand that all medical decisions are your sole responsibility.

4. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined.

5. Payment & Refunds

• Payments for services must be made in advance as per the agreed terms.
• Refunds, if applicable, are subject to our cancellation and refund policy.

6. Limitation of Liability

Medtour Guide acts as a facilitator and is not liable for:

• Medical outcomes or complications.
• Delays or cancellations caused by third-party providers (e.g., hospitals, airlines, or accommodations).
• Loss, damages, or expenses incurred during your medical journey.

7. Third-Party Links

Our website may contain links to third-party sites. We do not endorse or assume responsibility for any content, services, or practices of these external sites.

8. Intellectual Property

All content on Medtour Guide, including text, graphics, logos, and software, is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

9. Modification of Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website.

Privacy Policy

Privacy Policy

At Medtour Guide, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information. By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect the following:

• Full Name
• Contact Information (Email, Phone Number)
• Address and Travel Details
• Medical History and Preferences (if required for booking purposes)

b. Non-Personal Information

We may collect non-identifiable data, such as:

• Browser type
• IP address
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use the collected data to:

• Connect you with healthcare providers and travel services.
• Personalize your experience and tailor our services.
• Improve our website and customer support.
• Send updates, confirmations, or relevant notifications.

3. Sharing Your Information

We may share your information with:

• Healthcare providers, clinics, and hospitals for booking purposes.
• Travel agencies for accommodation or transportation arrangements.
• Third-party service providers (e.g., payment gateways) to facilitate services.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular system monitoring. However, no system is entirely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

We use cookies to improve your browsing experience. Cookies help us analyze site traffic and provide personalized content. You can disable cookies through your browser settings, but it may limit certain functionalities.

6. Your Rights

You have the right to:

• Access your personal information.
• Correct or update inaccuracies.
• Request deletion of your data (subject to legal obligations).
• Opt-out of marketing communications.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and recommend reviewing their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our services indicates acceptance of the updated terms.