Privacy Policy
At Medtour Guide, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information. By using our services, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
We may collect the following:
- Full Name
- Contact Information (Email, Phone Number)
- Address and Travel Details
- Medical History and Preferences (if required for booking purposes)
b. Non-Personal Information
We may collect non-identifiable data, such as:
- Browser type
- IP address
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use the collected data to:
- Connect you with healthcare providers and travel services.
- Personalize your experience and tailor our services.
- Improve our website and customer support.
- Send updates, confirmations, or relevant notifications.
3. Sharing Your Information
We may share your information with:
- Healthcare providers, clinics, and hospitals for booking purposes.
- Travel agencies for accommodation or transportation arrangements.
- Third-party service providers (e.g., payment gateways) to facilitate services.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular system monitoring. However, no system is entirely secure, and we cannot guarantee absolute protection.
5. Cookies and Tracking
We use cookies to improve your browsing experience. Cookies help us analyze site traffic and provide personalized content. You can disable cookies through your browser settings, but it may limit certain functionalities.
6. Your Rights
You have the right to:
- Access your personal information.
- Correct or update inaccuracies.
- Request deletion of your data (subject to legal obligations).
- Opt-out of marketing communications.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and recommend reviewing their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our services indicates acceptance of the updated terms.